From your first website to full-scale marketing dominance. We serve businesses at every stage, with a clear path to grow with you.
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From your first website to full-scale marketing dominance. Three tiers designed to grow with your business.
A fully managed, end-to-end website for small businesses of every kind. We handle strategy, design, copy and build, so you can get on with running your business.
For established ecommerce brands ready to turn existing customers into repeat revenue through email, SMS, subscriptions and ongoing Shopify management.
Senior marketing strategy for ambitious businesses. A consultancy partnership focused on direction, prioritisation and commercial growth.
Outstanding CRM management at a global protein snack brand
Cam has been an amazing asset to Misfits! He helped us shape the global CRM strategy and has been managing CRM automation along with various email marketing campaigns. I've been really impressed with his attention to detail, creativity, and time management skills. It's been nothing but a pleasure working with Cam.
Cam's CRM knowledge and Klaviyo expertise is second to none
We started working with Cam when we transitioned over to Klaviyo, and he's really helped make the process seamless. His quick reactiveness and reliability has been a massive help — he's been like an extension of our internal team, briefing new automations and putting together BAU campaigns at the last minute. Would happily recommend.
An invaluable asset in growing my brand
I've been working with Cam for over 18 months and he has been an invaluable asset in growing my brand. His passion, dedication, and expertise are evident in everything he does. Although he is an external freelancer, he truly feels like a core part of the team. His strategic approach to CRM marketing has made a significant impact.
A marketing / lifecycle agency that truly understands the brand
Next Step brought more than execution — they actively contributed ideas, identified issues, and showed a clear understanding of our brand and customer. They didn't just follow briefs but thought critically about what would actually move the needle. Many agencies say they'll be an extension of your team — Next Step actually delivered.
Next Step Marketing was built on a simple belief: businesses don't need more marketing noise, they need a clear path to grow.
We embed into your team and work as a true extension of your business. You get the expertise of a seasoned agency with the responsiveness and care of an in-house hire.
Whether you're migrating to Klaviyo, building out your first automation series, or scaling a mature programme, we've done it before and we'll do it properly.
First website, first automation, or a mature programme. We start from your actual stage, not a template.
Strategy, segmentation, flows and campaigns designed around your customer and your commercial goals.
Clear reporting and regular strategy calls, so you always know what's working and what's next.
As you grow, the programme grows. You move up a tier only when it genuinely earns its place.
Tell us about your brand and where you want to take your CRM. We'll come back to you within 24 hours.